Тарифы

Тарифный план для каждого

Функции тарифов

Популярные вопросы

• What types of support are there?

  • Basic: Provides general support, including answers to frequently asked questions and help via email.
  • Priority: Provides a faster response to requests and access to advanced support via convenient instant messengers.
  • Personal Manager: A personal manager is assigned to help with all issues and coordinate work with the service.

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• What is Donut service advertising?

  Advertising includes placement of promotional materials and banners informing your clients that you use the Donut service. This can be disabled in certain plans.

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• What is storage?

  This is cloud space intended for storing your project data, such as files, images, documents, and other materials necessary for working with the service.

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• How does Donut differ from other services?

  Donut offers a unique set of features: creating a site that opens in various messengers, while supporting client chat with a full-fledged CRM for business management. The platform is focused on convenience and ease of use, while covering the necessary business requirements.

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• How to contact the support team?

  You can contact the support team via email, chat on the site, as well as through messengers if provided by your pricing plan. For faster resolution of issues, it is recommended to use priority support or a personal manager.

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• Who is the Enterprise plan suitable for?

  Suitable for large companies and organizations that require maximum functionality, expanded integration capabilities, and personalized support. This plan offers a high degree of customization and an individual approach to each client.

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• What happens if I don't renew the subscription?

  Access to CRM will be temporarily closed. You can return to work immediately after payment.

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• Can I get a refund?

  Refund is possible only when changing plans. In other cases, funds are not returned.

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• How to change the plan?

  Select the desired plan in the "Pricing Plan" section. The new plan activates immediately, and the remaining balance is taken into account in the final cost.

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• How to cancel auto-renewal?

  Just cancel the current plan. It will remain active until the end of the paid period, then it will be disabled.

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• Can I pay from a legal entity?

  This option is not available yet.

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• Will there be a receipt or act?

  You receive a receipt from the payment system. Separate acts are not provided.