License agreement

Publication date: 20.08.2025
Last updated: 20.08.2025

1. General Provisions

License agreement-offer for the right to use Donut software (mydonut.app).

This License Agreement is an offer from LLC DONUT TECHNOLOGIES (ID 406527815), hereinafter referred to as the "Licensor", to the User (an individual or legal entity), hereinafter referred to as the "Licensee".

2. Terms and Definitions

2.1. Program – Donut software (mydonut.app), which is presented in an objective form as a set of data and commands, including preparatory materials and documentation, as well as any updates, designed to create websites, bots in messengers with CRM functionality, online store, and online booking.

2.2. License Type – pricing plan selected by the Licensee from the list published on the Licensor's website at https://mydonut.app/rates.

2.3. Personal Account – a protected part of the Program, accessible after the Licensee's authorization, representing a set of data about the Licensee and providing an interface for working with the Program's functions.

2.4. Registration – the process of creating a Licensee account by filling out a registration form with accurate data. Registration can be made for an individual, individual entrepreneur, or legal entity.

2.5. Payment – the Licensee's remuneration for the right to use the Program according to the selected License Type. Payment methods are determined by the Licensor and are available through the Program interface.

2.6. Acceptance – full and unconditional acceptance by the Licensee of the terms of this Agreement.

2.7. Closing Documents – documents confirming the granting of rights to use the Program, generated electronically or on paper at the Licensee's request.

3. Subject of the Agreement

3.1. The subject of this License Agreement is the granting by the Licensor to the Licensee of a non-exclusive right (simple non-exclusive license) to use the result of intellectual activity - Donut software (mydonut.app) (hereinafter - "Program") under the terms and within the limits defined by this Agreement.

3.2. The right to use the Program is granted by:

providing access to the Licensor's server via the Internet
opening access to the Program's functionality in accordance with the selected pricing plan

3.3. Access to the Program is provided within one business day from the moment of payment receipt to the Licensor's account.

3.4. The Licensee may not:

modify the Program
decompile and disassemble the Program
create derivative works based on the Program
transfer the rights to use the Program to third parties
use the Program in ways not provided for in this Agreement

3.5. The account is created based on the data provided by the Licensee during registration. The Licensee bears full responsibility for the accuracy, relevance, and completeness of the provided data.

3.6. The Licensor retains the right of ownership and all exclusive rights to the Program, including all updates, modifications, and improvements created by the Licensor.

4. Exclusive Rights

4.1. The Donut Program (mydonut.app) is the result of the Licensor's intellectual activity and is protected by copyright legislation.

4.2. The Licensor guarantees that it possesses all the necessary volume of rights to the Program to provide them to the Licensee.

4.3. The algorithms of the Program's operation and its source codes (including their parts) are the commercial secret of the Licensor. Any use of them or use of the Program in violation of the terms of this Agreement is considered a violation of the Licensor's rights and is sufficient grounds for depriving the Licensee of the granted rights.

4.4. The right to use the Program is granted only to the Licensee, without the right to transfer to third parties, exclusively in the volume stipulated by this Agreement.

4.5. The Licensee is not granted ownership of the Program and its components, but only the right to use the Program and its components in accordance with the terms of this Agreement.

4.6. The Licensee is not granted any rights to use the Licensor's trademarks and service marks.

4.7. The Licensee may not copy or distribute the Program and its components in any form, including in the form of source code, in any way, including renting, gratuitous use, or leasing.

5. Rights and Obligations of the Parties

5.1. The Licensor is obliged to:

5.1.1. Provide the Licensee with access to the Program within one business day from the moment of payment receipt.

5.1.2. Ensure server availability for using the Program except during preventive and technical maintenance.

5.1.3. Ensure the confidentiality of data placed by the Licensee in the Program.

5.1.4. Refrain from any actions that may hinder the Licensee's exercise of the right to use the Program granted to them.

5.2. The Licensor has the right to:

5.2.1. Make changes to the Program without prior notice to the Licensee.

5.2.2. Suspend or restrict the Licensee's access to the Program in case of violation of the terms of this Agreement.

5.2.3. Conduct maintenance work on the server and suspend the operation of the Program during their execution.

5.2.4. Terminate the Agreement and block access to the Program in case of violation by the Licensee of the terms of this Agreement.

5.3. The Licensee is obliged to:

5.3.1. Timely pay for the granted rights to use the Program according to the selected pricing plan.

5.3.2. Comply with all restrictions on the use of the Program established by this Agreement.

5.3.3. Not transfer the rights to use the Program to third parties.

5.3.4. Not carry out actions aimed at:

gaining access to the Program's source code
copying and modifying the Program
decompiling and disassembling the Program
disrupting the operation of the Program or servers

5.4. The Licensee has the right to:

5.4.1. Use the Program on the territory of all countries of the world in accordance with the terms of this Agreement.

5.4.2. Receive round-the-clock access to the Program except during maintenance work.

5.4.3. Use all the functional capabilities of the Program according to the selected and paid pricing plan.

5.4.4. Contact the Licensor for technical support on issues related to the use of the Program.

6. Territory of Validity

6.1. This License Agreement is valid on the territory of all countries of the world without restrictions.

6.2. The Licensee has the right to use the Program on the territory of any state, provided that the legislation of the country where the Program is used is complied with.

6.3. In case the legislation of certain countries imposes restrictions on the use of such software, the Licensee undertakes to:

independently verify the Program's compliance with the requirements of local legislation
obtain the necessary permits and approvals, if required
bear full responsibility for the use of the Program on the territory of such countries

6.4. The Licensor reserves the right to restrict access to the Program on the territory of certain countries in case of:

legislative restrictions in these countries
technical limitations
for other reasons determined by the Licensor

7. Term of the Agreement

7.1. This Agreement comes into force from the moment of acceptance by the Licensee, confirmed by payment for the selected pricing plan or registration, in case of free use during the trial period.

7.2. The Agreement is valid for the period established by the selected and paid pricing plan.

7.3. The Agreement is automatically extended for a new term upon payment of each subsequent period of use of the Program.

7.4. The Licensor has the right to terminate this Agreement early and block access to the Program in case of violation by the Licensee of the terms of this Agreement without prior notice to the Licensee.

7.5. Termination of use of the Program by the Licensee is not a basis for termination of this Agreement.

8. Financial Terms

8.1. Amount of Remuneration

8.1.1. The Licensee pays the Licensor remuneration for the right to use the Program in accordance with the selected pricing plan.

8.1.2. The cost of the license is determined according to the tariffs published on the Licensor's website https://mydonut.app/rates.

8.1.3. The Licensor has the right to unilaterally change the amount of remuneration for the new period of use of the Program.

8.2. Payment Procedure

8.2.1. Payment is made in the form of prepayment for the selected period of use according to the tariff.

8.2.2. The User can make payments through available payment systems, information about which is provided in the Service interface.

8.2.3. The choice of a specific payment system depends on the user's region.

8.2.4. The User's payment obligations are considered fulfilled from the moment funds are received to the Licensor's account.

8.2.5. The User consents to automatic subscription renewal and debiting from the specified bank card in accordance with the terms of this agreement.

8.3. Automatic Renewal

8.3.1. When paying by bank card, the license is automatically renewed if the Licensee has not disabled auto-renewal at least 24 hours before the end of the current period.

8.3.2. With automatic renewal, funds are debited according to the tariffs in effect at the time of renewal.

8.3.3. The User can cancel auto-renewal in their personal account at any time before the start of the next billing period.

8.4. Refund Policy

8.4.1. Refunds are possible in cases provided for by applicable legislation.

8.4.2. To request a refund, it is necessary to:

Send a request through customer support or to email: [email protected]
Indicate the reason for the refund
Provide payment information

8.4.3. The Licensor reserves the right to refuse a refund in case of:

Violation of the terms of this Agreement
Presence of signs of fraud
If the service has been used

9. Liability of the Parties

9.1. For non-fulfillment or improper fulfillment of obligations under this Agreement, the parties bear responsibility in accordance with current legislation.

9.2. The Licensor is not responsible for:

9.2.1. Any actions and their consequences taken by the Licensee when using the Program.

9.2.2. Any damages (direct or indirect), including lost profits, damage to business reputation, and other losses arising as a result of:

use or inability to use the Program
unauthorized access to the Licensee's communications
actions of third parties
interruptions in the operation of the Program
technical failures in the operation of equipment or software

9.2.3. The content, accuracy, and completeness of information posted by the Licensee when using the Program.

9.3. The Licensee bears full responsibility for:

9.3.1. Compliance with all applicable laws and regulations when using the Program.

9.3.2. The accuracy and relevance of the information provided during registration and use of the Program.

9.3.3. Actions performed through their account.

9.4. In case of claims by third parties to the Licensor related to the use of the Program by the Licensee, the Licensee undertakes to settle such claims on their own and at their own expense.

9.5. The total amount of the Licensor's liability under the Agreement is limited to the amount actually paid by the Licensee for the right to use the Program during the one month preceding the moment of the claim arising.

10. Final Provisions

10.1. Amendment of Agreement Terms

10.1.1. The Licensor has the right to unilaterally amend the terms of this Agreement by publishing the new text of the Agreement on the website https://mydonut.app/about/license-agreement.

10.1.2. The amended terms of the Agreement apply to the relations between the Licensor and the Licensee that arose after the date of publication of the new version of the Agreement.

10.2. Applicable Law and Dispute Resolution

10.2.1. The legislation of the Georgia applies to this Agreement.

10.2.2. All disputes and disagreements are resolved through negotiations. In case of impossibility to settle disputes through negotiations, they are submitted for consideration to the competent court.

10.3. Validity of the Agreement

10.3.1. If any provision of this Agreement becomes invalid or unenforceable, this does not affect the validity of the remaining provisions of the Agreement.

10.4. Completeness of the Agreement

10.4.1. This Agreement represents the complete agreement between the parties regarding its subject and replaces all previous agreements between the parties, both written and oral.

10.5. Notifications

10.5.1. All notifications under this Agreement are sent to:

The Licensee: to the email address specified during registration
The Licensor: to the email address [email protected]

10.6. Force Majeure

10.6.1. The parties are released from liability for non-fulfillment or improper fulfillment of obligations under the Agreement in case of force majeure circumstances.